Opportunity as Help Desk Coordinator (Jan 2024)
Eligibility Criteria:
- Bachelors/ Degree in Social Sciences
- Strong computer skills and ability to troubleshoot and diagnose problems.
- Affiliation with COL at any given point that at least 2 courses were completed through the platform.
- Good writing and editing skills to aid in writing and updating training manuals
Duration: 1st February, 2024 to 31st March, 2024
Salary: Rs. 40,000 per month.
Job Specification:
- Responding to queries via chat, email or phone.
- Providing technical assistance for question and problems.
- Diagnosing system errors and other issues.
- Requesting feedback and/or monitoring calls and other methods of correspondence.
- Running reports to analyse common complaints and problems.
- Strong Computer Skills and the Ability to Troubleshoot and Diagnose Problems,
- Familiarity with both PC and Software,
- Good Customer Service Skills, Ability to Communicate
- Effectively to help customers fix their issues and feel satisfied with the experience,
- Writing and Editing Skills to aid in writing and updating manuals, Education in Computer.
Terms & Conditions
- The selection of candidates will be based on interview.
- Application with detailed CV should send at Placement Office.
- For further information, please contact the Placement office, Fatima Jinnah Women University, the Mall, Rawalpindi Tel: 051-9292900 Ext 1018,
Last date of apply: January 30, 2024